Policies

WebstaurantStore is committed to providing web services (the “Services”) that are accessible to the widest possible audience, regardless of technology or ability. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

WebstaurantStore takes the following measures to ensure accessibility of our website:

• Appoint an accessibility lead.
• Provide continual accessibility training for our staff.
• Include people with disabilities in our design personas.
• Manual assessments of Website by an accessibility officer.
• Daily automated assessments of the Website by Lighthouse.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. We are partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working towards Level AA compliance.

Despite our best efforts to ensure the accessibility of our Services, there may be some limitations. Please contact us if you observe an issue, and we welcome feedback on the accessibility of our Services. Please let us know if you encounter accessibility barriers via e-mail: [email protected], phone: 717-392-7472. We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.

Accessibility of WebstaurantStore relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.